Frequently Asked Questions

How long will it take to receive my order?

Production time varies per order, but usually takes between 3-7 weeks. We ship via USPS priority throughout the US, Canada, and Europe.

  

Do you accept returns or exchanges?

Every piece is handmade upon order, so we do not accept returns or exchanges. Please consider carefully before ordering, but contact us if there are any problems with your order.

 

What if I like a veil design but want to order it in a different length?

No problem! Every bride's look is unique and may require some modifications. For a small fee veils can be customized to the length you desire. Reach out to our specialized team for specifics.

  

Can I order a custom design?

Yes! No matter where you're located, our design team in Los Angeles, CA will reach out to you to start the process of creating a one-of-a-kind piece that blends effortlessly with your wedding gown.

  

Why is a veil no longer available?

Every fabric and accessory is carefully selected, and then hand-cut and sewn in-house. Once the materials are gone, an item may be discontinued. Orders are processed in the order they are received. 

 

Gift wrapping and packaging

All our veils are gift-wrapped in eco-friendly, recycled plastic seal bags and tissue for ultimate protection during shipping.

  

Care instructions

When your veil arrives, hang it in a protected space in your closet or keep it in its original packaging until your wedding day. Simply steam it, if necessary, along with your dress prior to walking down the aisle.

 

Explore all your options in our veil collection. Choose from different lengths, styles, and materials to get your dream veil to complement your dream wedding.